Westlake Center FAQs
GENERAL INFORMATION
The hours for Westlake Center are Monday-Friday 11AM-7PM and Saturday 12pm-7pm.
The phone number for Westlake Center is 206.467.1600.
The address for Westlake Center is 400 Pine Street Seattle, WA. 98101.
To get to Westlake Center, you take the Downtown Center exit located between 4th and 5th Ave and Pine Street.
No, we do not support mall walkers at Westlake Center.
To find job openings at Westlake Center, please visit westlakecenter.com/en/jobs/.
Yes, pets are allowed at Westlake Center as long as they are leashed.
Yes, backpacks are allowed at Westlake Center.
The smoking policy at Westlake Center is no smoking or vaping on the property.
Yes, scavenger hunts are allowed at Westlake Center with approval from mall management.
Yes, information about area hotels and the surrounding area is available at https://visitseattle.org/.
Yes, information about local attractions is available at https://visitseattle.org/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Westlake Center are located on the second floor in the food court.
The family restrooms at Westlake Center are located on the second floor in the food court.
There are no Baby Care Lounges at Westlake Center.
No, there is not a place dedicated to nursing at Westlake Center.
The general seating areas at Westlake Center consist of common area benches on each level of the center.
SERVICES
No, the mall does not have a children’s play area at Westlake Center.
No, there are no children’s activities at Westlake Center.
No, there are no designated drop off or pick up locations for ride share at Westlake Center.
No, there is not a movie theatre at Westlake Center.
No, there is not a farmers market at Westlake Center.
No, there is not a dog park at Westlake Center.
No, there is not a carousel at Westlake Center.
No, there are no electric scooters at Westlake Center.
No, there are no massage chairs at Westlake Center.
No, gift wrapping services are not available at Westlake Center.
No, curbside pickup is not available at Westlake Center.
No, there are no transportation schedules posted at Westlake Center.
No, there are no shuttle services at Westlake Center.
No, Westlake Center does not offer jump starts.
No, we do not have a foreign currency exchange at Westlake Center.
No, there is no sales tax return service for international travelers at Westlake Center.
PARKING & VALET
No, there is no local parking at Westlake Center.
No, valet parking is not available at Westlake Center.
No, there are no electric car charging stations at Westlake Center.
No, there is no preferred family parking at Westlake Center.
SECURITY
You can contact mall security at Westlake Center by calling 206.802.0911.
The mall security office at Westlake Center is located on Level 1 in the back hallway behind Fireworks.
The lost and found at Westlake Center is located inside the Security Dispatch office.
Yes, Westlake Center offers safety escorts. Please contact Security 206.802.0911 for assistance.
Yes, the mall offers police assistance at Westlake Center, and Security will call 911 if requested.
Yes, the mall offers medical assistance at Westlake Center, providing first aid as well as calling 911.
ACCESSIBILITY
No, wheelchairs are not available to rent at Westlake Center.
No, strollers and double strollers are not available to rent at Westlake Center.
The elevators at Westlake Center are located on Level 1 next to the ATM and on Level 2 inside the Food Court next to Xi’an Noodles.
No, mobile phone charging stations are not available at Westlake Center.
The ATMs at Westlake Center are located on Level 1, next to Fireworks and the Retail Elevator.
No, there is no FedEx, UPS, or USPS drop off at Westlake Center.
No, there are no bike racks at Westlake Center.
MALL FEEDBACK
The mall management office at Westlake Center is located on Level 3, next to the Monorail Platform Station.
Feedback for Westlake Center can be submitted via the Contact Us page on the westlakecenter.com website, by emailing westlakeadmin@ggp.com, or by calling 206.467.1600.